Unable to perform OTA firmware update
- michele.pastore
- Posts: 4
- Joined: Thu May 25, 2017 8:59 pm
Unable to perform OTA firmware update
Hi,
I'm currently unable to perform OTA firmware update for my Vbox 3442-21, as when checking for an update from GUI it reports: "Error. Information was not found in server".
I think this is a problem with the firmware URLs at the VBOXComm end.
So I would like to receive a download link to get the latest XTI_VJ.2.65.x firmware to manually perform an offline software update.
Thank you for your understanding and support.
I'm currently unable to perform OTA firmware update for my Vbox 3442-21, as when checking for an update from GUI it reports: "Error. Information was not found in server".
I think this is a problem with the firmware URLs at the VBOXComm end.
So I would like to receive a download link to get the latest XTI_VJ.2.65.x firmware to manually perform an offline software update.
Thank you for your understanding and support.
- admin@vbox
- Site Admin
- Posts: 352
- Joined: Mon Jan 16, 2017 11:20 am
Re: Unable to perform OTA firmware update
Please contact our support team
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- Posts: 1
- Joined: Thu Dec 19, 2019 9:55 pm
Re: Unable to perform OTA firmware update
I get exactly the same message on my 3442-21 when trying to update to the latest version. Any solutions? Perhaps providing a manual download option for updates on the site would be sensible...
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- Posts: 21
- Joined: Thu Nov 21, 2019 3:21 am
Re: Unable to perform OTA firmware update
I have an XTi-3442 on software version XTI_VJ.2.65 and I've been getting this same error message for months...

At first I thought there just wasn't any new versions to download but now I think there may be something wrong.
Can someone advise if there's a newer version than I have and if so, how to get it?

At first I thought there just wasn't any new versions to download but now I think there may be something wrong.
Can someone advise if there's a newer version than I have and if so, how to get it?
Re: Unable to perform OTA firmware update
Mine 3442 is on 2.65.4, but it was received via support.
I have some stability problems, so they have fixed it.
If your works for you, don't touch it.
I have some stability problems, so they have fixed it.
If your works for you, don't touch it.
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- Posts: 21
- Joined: Thu Nov 21, 2019 3:21 am
Re: Unable to perform OTA firmware update
I was really hoping for some bugs to be fixed, like the recording padding on consecutive programs on the same channel.
I've had my XTi-3442 for six months now and I've never seen an update come through, how often would we normally get software updates?
I've had my XTi-3442 for six months now and I've never seen an update come through, how often would we normally get software updates?
Re: Unable to perform OTA firmware update
You can see some time of releases here
viewforum.php?f=6
viewforum.php?f=6