OTA Updates for VBox XTi 3442

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Posts: 11
Joined: Sun Feb 18, 2018 11:52 am

OTA Updates for VBox XTi 3442

Post by cubimol » Sun Feb 18, 2018 1:05 pm

A few days ago I requested a new firmware version of vboxcomm support for my VBox XTi 3442, and I received the XTI_VJ.2.58 version which is without a doubt the best firmware I've seen.

I have two requests:

1.- Why does not the OTA firmware update work automatically in any firmware version? I request that the OTA update work.

2.- Why are not new firmware updates published in this forum ?. I request that firmware updates be published in this forum.

VBox is an excellent product poorly known. I think the reason for this is the poor post-sales support, in addition to the software and firmware failures that have occurred so far, ... and why are not VBox devices sold on amazon.es, amazon.co.uk, amazon.fr, amazon.de, etc.?.
VBox XTi-3442 DVB-T/T2

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Re: OTA Updates for VBox XTi 3442

Post by admin@vbox » Sun Feb 18, 2018 2:06 pm

Hi @cubimol
Thank you for your feedback
New FW are pushed gradually to all our customers via the OTA update - usually it takes about 4 to 6 weeks until it becomes fully available
To receive the version before it becomes available to your device you can contact our support

We have multiple versions of our FW - and we need to know your devices model in order to match the right version - all FW versions have the same features and functions, the only difference is hardware compatibility - therefore we cannot provide direct links to our FW on the forum and ask that you will contact us via E-Mail or wait for the OTA update

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Re: OTA Updates for VBox XTi 3442

Post by bloodroses » Sat Mar 17, 2018 6:58 am

Hi my VBOX is not connected online, why don't you let your customers to download manually the new firmware 2.58?
Anyway i'll appreciate to receive it. I already sent an email to support.
Regards :)

Hardware Revision A0
Manufacture ID 0828
Product Number 3442
Product Name 3442-21

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