Unable to perform OTA firmware update

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michele.pastore
Posts: 4
Joined: Thu May 25, 2017 8:59 pm

Unable to perform OTA firmware update

Post by michele.pastore » Sat Mar 07, 2020 7:14 pm

Hi,
I'm currently unable to perform OTA firmware update for my Vbox 3442-21, as when checking for an update from GUI it reports: "Error. Information was not found in server".
I think this is a problem with the firmware URLs at the VBOXComm end.
So I would like to receive a download link to get the latest XTI_VJ.2.65.x firmware to manually perform an offline software update.
Thank you for your understanding and support.

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admin@vbox
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Posts: 344
Joined: Mon Jan 16, 2017 11:20 am

Re: Unable to perform OTA firmware update

Post by admin@vbox » Sat Mar 07, 2020 8:43 pm

Please contact our support team

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