How to update the EPG?

Live TV, EPG, Recordings, Pay TV CAM, Remote Access and other issues
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Simon123
Posts: 10
Joined: Fri Jan 05, 2018 9:04 am

How to update the EPG?

Post by Simon123 » Tue Nov 20, 2018 9:41 pm

I have a 3442 box and am in the UK using terrestrial freeview.

Whenever I open the 'VBox LiveTV' android app the Guide is never populated. I can go to the config webpage and then 'Streaming' and then 'Program Guide' and click the 'Update EPG' button and after about 15 minutes it has updated. I have the Program Guide Source set to 'Live Signal' and duration set to 7 days. Is there any way to automate this to happen regularly so I dont have to manually trigger it? Perhaps if I could make it update daily that would be great.

Thanks

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admin@vbox
Site Admin
Posts: 316
Joined: Mon Jan 16, 2017 11:20 am

Re: How to update the EPG?

Post by admin@vbox » Wed Nov 21, 2018 6:51 am

Hi Simon, please contact support@vboxcomm.com
describing the related issue also add your device SW version .and unit SN

Simon123
Posts: 10
Joined: Fri Jan 05, 2018 9:04 am

Re: How to update the EPG?

Post by Simon123 » Wed Nov 21, 2018 8:59 pm

Thanks, I have just sent them an email.

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