Tuner Lock

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techdoctor
Posts: 20
Joined: Thu Feb 15, 2018 10:24 pm

Tuner Lock

Post by techdoctor » Sat Jun 16, 2018 9:33 pm

I understand that the function of tuners switching themselves off when not in use is to save power- But its driving me nuts. Often when I have no tuners showing lock and try to access a channel I get a "cannot display this channel" message from the IPTV app in Android. The only way to wake up the box is to use my laptop and vlc player but sometimes this is hit and miss as well.
There should be an option to specify the number of tuners that are always on. Also maybe a setting that when one tuner is in use then another tuner is switched on automatically.
I think the problem is due to the Vbox not reacting quick enough to the command to watch a channel.
Vbox XTI-3334. SW Ver 2.58

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admin@vbox
Site Admin
Posts: 316
Joined: Mon Jan 16, 2017 11:20 am

Re: Tuner Lock

Post by admin@vbox » Sun Jun 17, 2018 9:04 am

Hi please contact our support to upgrade your SW : support@vboxcomm.com
Also which application are you using on your android device ?

nepo
Posts: 47
Joined: Mon Dec 11, 2017 7:50 am

Re: Tuner Lock

Post by nepo » Mon Jun 18, 2018 8:09 am

hi
techdoctor wrote:
Sat Jun 16, 2018 9:33 pm
I understand that the function of tuners switching themselves off when not in use is to save power-
I can't confirmed this issue viewtopic.php?f=7&t=292&p=766#p766
admin wrote:As the VBox consumes very little power, we keep both tuners always locked to the last used frequency
This way when a client is requesting a channel, it's instantly streamed
It would be great :D
I get a "cannot display this channel" message
I have the same problem with my kodi-vbox addon, but the reason is not unlocked tuners.
viewtopic.php?f=10&t=444
Take a look at (my) syslog:

Code: Select all

VboxMediaServerDelegate::ProcessFileRequest - arte HD
Jun  1 18:23:46 XLVStreamer.exe:  (815) [STREAMER]  TunerConfiguration::ConfigureProgram (ZDF HD) - removing shared mem client (192.168.178.15_55555_192.168.178.2_ZDF HD_Kodi/17.6 (X11; Linux x86_64) Ubuntu/16.04 App_Bitness/64 Version/17.6-Git:2017111
Jun  1 18:23:46 XLVStreamer.exe:  (922) [STREAMER] [E] ManualProgramInfoList::DoSelectTuner - no tuner was found available
Jun  1 18:23:46 XLVStreamer.exe:  (923) [STREAMER] [E] Program::PrepareProgramResource(arte HD) - Notify Starting failed. rc=0xffffffe9
Jun  1 18:23:46 VboxUpnpMediaServer:  (950) [UPNP_SRV] [C] XLVProxy::Submit(579960:2346:5081) - XLV Errors(6)
Jun  1 18:23:46 VboxUpnpMediaServer:  (951) [UPNP_SRV] [C] XLVProxy::Submit(579960:2346:5081) - XLV Error: Program 11: failed starting shared mem
Jun  1 18:23:46 VboxUpnpMediaServer:  (953) [UPNP_SRV] [E] XLVStreamerUPnPClient::OpenClient - failed creating client
Jun  1 18:23:46 VboxUpnpMediaServer:  (953) [UPNP_SRV] [E] VboxMediaServerDelegate::GetStream - failed getting streamer
and both tuners are locked.

bye nepo
vbox xti 3442 (cable) version 2.58 with usb device
Raspberry/Raspbian with Kodi 17, Mobil with Android 7, Amd64 Ubuntu16.4

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