EPG Crashing on Android

VBox Live TV for iSO, Android, Windows 10, Kodi PVR add-on
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norm15
Posts: 18
Joined: Sat Mar 24, 2018 6:47 pm

EPG Crashing on Android

Post by norm15 » Sun Mar 25, 2018 8:03 am

Hi,

I am using the "VBox LiveTV" app (pink one) on a "Sony Xperia X2 Tablet" and "Samsung Galaxy S8" phone.

When I select "Guide" the App crashes. This happens on both devices.

I have also tried on an iPad, and the guide is correctly displayed, although the App looks like the legacy Android App (I can't find a pink one in the Apple App store).

This has always been an issue, but at one point I got around it by selecting a small number of favourite channels and viewing guide with just favourite channels. However, I don't appear to be able to do this anymore. If I go into "Settings" -> "Favorite" I see a list of channel check boxes and every one is checked. I can't uncheck any of them. At the top it says "Selected 105 Channels (up to 50 Channels)", which makes it sound there should only be a maximum of 50 checked.

I have submitted crash reports when the App crashes.

Any help would be appreciated.

Thanks

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VBsupport
Posts: 17
Joined: Tue Jan 02, 2018 12:42 pm

Re: EPG Crashing on Android

Post by VBsupport » Sun Mar 25, 2018 12:31 pm

HI Norm15
please send your question to :support@vboxcomm.com
please state you device serial number and SW version

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