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How to update the EPG?

Posted: Tue Nov 20, 2018 9:41 pm
by Simon123
I have a 3442 box and am in the UK using terrestrial freeview.

Whenever I open the 'VBox LiveTV' android app the Guide is never populated. I can go to the config webpage and then 'Streaming' and then 'Program Guide' and click the 'Update EPG' button and after about 15 minutes it has updated. I have the Program Guide Source set to 'Live Signal' and duration set to 7 days. Is there any way to automate this to happen regularly so I dont have to manually trigger it? Perhaps if I could make it update daily that would be great.

Thanks

Re: How to update the EPG?

Posted: Wed Nov 21, 2018 6:51 am
by admin@vbox
Hi Simon, please contact support@vboxcomm.com
describing the related issue also add your device SW version .and unit SN

Re: How to update the EPG?

Posted: Wed Nov 21, 2018 8:59 pm
by Simon123
Thanks, I have just sent them an email.