How do I get support for my Vbox?

[tarmacalastair]

I logged my problem with my VBox here on this forum several days ago and included a log. See viewtopic.php?f=11&t=91.

I also emailed details to support@vboxcomm.com.

I've not even had an acknowledgement that you have seen or read the incident. Am I in the wrong place? Please advise.

Thanks