Tuner Issues after 2.57 update  SOLVED

Live TV, EPG, Recordings, Pay TV CAM, Remote Access and other issues
dhallam
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Joined: Thu Feb 02, 2017 10:46 am

Re: Tuner Issues after 2.57 update

Post by dhallam » Wed Jun 21, 2017 9:13 pm

Yep still having issues even with the time fix now, not as bad tho. But tonight I was unable to play around 15 channels I tried and is even worse if I'm recording.

Any news on getting the last software version as not recieved anything of yet. Cheers for all your help guys

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admin@vbox
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Joined: Mon Jan 16, 2017 11:20 am

Re: Tuner Issues after 2.57 update

Post by admin@vbox » Thu Jun 22, 2017 9:01 am

Link to version 2.56 was sent to your email - please email our support if you did not receive it

dhallam
Posts: 12
Joined: Thu Feb 02, 2017 10:46 am

Re: Tuner Issues after 2.57 update

Post by dhallam » Fri Jul 07, 2017 6:17 pm

Cheers for that, went back to version 2.56 restored a backup from 2.56 and everything is working fine again no issues at all.

Will stay on this version for the moment as its working perfect now.

Cheers for the help.

rabmca
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Joined: Sat Jul 08, 2017 4:45 pm

Re: Tuner Issues after 2.57 update

Post by rabmca » Sat Jul 08, 2017 5:13 pm

I've a brand new 3340 box that will only play a few channels. Setup appeared to go normally but it will only play a couple of channels, none of the others from the list will play. Eventually the ones that do play stop working too. It looks like the same sort of issue others on this thread have. I've tried rebooting and changing the time sync to NTP but it didn't work. Can you send me the link to version 2.56 too please, I'd like to try that.

Any other advice welcome too.
Thanks.

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admin@vbox
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Re: Tuner Issues after 2.57 update

Post by admin@vbox » Sun Jul 09, 2017 6:29 am

@rabmca please send an email to the VBox support

rabmca
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Re: Tuner Issues after 2.57 update

Post by rabmca » Mon Jul 10, 2017 9:56 am

Support send me a link to 2.56 and installing it has worked. I can view all the available channels and so far, none have stopped working.

Thanks for the help.

tonyfagan
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Joined: Sun Oct 29, 2017 11:52 pm

Re: Tuner Issues after 2.57 update

Post by tonyfagan » Sun Oct 29, 2017 11:54 pm

Hi..
I'm also have the same issue above. Could you send me a link to 2.56. Please.
Thanks

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admin@vbox
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Re: Tuner Issues after 2.57 update

Post by admin@vbox » Mon Oct 30, 2017 7:47 am

Hi @tonyfagan
We have a new beta version that address this issue, please contact the VBox support http://www.vboxcomm.com/shop-support/co ... pport.html
To receive it

tonyfagan
Posts: 2
Joined: Sun Oct 29, 2017 11:52 pm

Re: Tuner Issues after 2.57 update

Post by tonyfagan » Thu Nov 02, 2017 4:47 pm

Hi admin,
I've send two requests via support form but I've had no response.
Tony.

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admin@vbox
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Re: Tuner Issues after 2.57 update

Post by admin@vbox » Thu Nov 02, 2017 5:42 pm

We have sent you 3 emails please check your junk mail

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