Search found 175 matches

by admin@vbox
Fri Dec 15, 2017 4:13 pm
Forum: Setup Questions
Topic: Slow and unresponsive
Replies: 1
Views: 8

Re: Slow and unresponsive

Hi Please contact the VBox support we'll send you the new RC1 FW version I hope that it will help
I also suggest that you will try to run quick setup again, as it seems that the Proxy server is crashing so a fresh install may help
by admin@vbox
Fri Dec 15, 2017 4:02 pm
Forum: VBox Apps
Topic: Fire TV/Vbox App - EPG crash
Replies: 1
Views: 9

Re: Fire TV/Vbox App - EPG crash

Hi
Do you have another device? Android box or PC to test?
Can you install Kodi on the FireTV to test?
How many channels do you have?
Do you use OTA or XMLTV guide?
by admin@vbox
Thu Dec 14, 2017 8:47 am
Forum: General Discussios
Topic: power consumption & tuner locked
Replies: 1
Views: 35

Re: power consumption & tuner locked

Hi @nepo
8W is still within the norm
As the VBox consumes very little power, we keep both tuners always locked to the last used frequency
This way when a client is requesting a channel, it's instantly streamed
by admin@vbox
Wed Dec 13, 2017 6:47 am
Forum: General Support
Topic: DVB-EIT support
Replies: 11
Views: 567

Re: DVB-EIT support

Hi beta version 2.57.17 fixes the EIT issue
Please contact the VBox support to receive it
by admin@vbox
Wed Dec 13, 2017 5:51 am
Forum: Future Requests
Topic: Filesystem ExFAT
Replies: 4
Views: 40

Re: Filesystem ExFAT

There are a number of paid NTFS write utilities for Mac...
Anyway I have good news :-) we already support EXT 2, EXT 3, EXT 4
by admin@vbox
Mon Dec 11, 2017 4:45 pm
Forum: Devices
Topic: 2016 Samsung TV with Tizen OS
Replies: 6
Views: 364

Re: 2016 Samsung TV with Tizen OS

We do have a non Tizen app for older Samsung Smart TV - to get it please contact the VBox on the support form
- However as the VBox stream in full broadcast quality old smart TVs are not strong enough to process this feed
You can try, but I cannot guarantee that it will work well
by admin@vbox
Mon Dec 11, 2017 4:09 pm
Forum: Future Requests
Topic: Filesystem ExFAT
Replies: 4
Views: 40

Re: Filesystem ExFAT

Hi we do support NTFS which you should be able to access from your Mac using the right addon Please note that the VBox USB port is low powered and therefore you may need to use an external power source to power your HDD when connecting it to the VBox - alternatively you can connect a powered USB hub...
by admin@vbox
Sat Dec 02, 2017 3:25 pm
Forum: General Support
Topic: Tuner Issues after 2.57 update
Replies: 26
Views: 817

Re: Tuner Issues after 2.57 update

Please contact VBox support via the contact us form to get the beta
by admin@vbox
Wed Nov 22, 2017 12:04 pm
Forum: General Support
Topic: VBox keeps going offline
Replies: 3
Views: 147

Re: VBox keeps going offline

Even when the device is idle the IP should remain the same -
We have a new beta version, I suggest that we will try it to see if it helps, pls contact the VBox support to receive it

If this doesn't work then we will get to get your device's logs
by admin@vbox
Wed Nov 22, 2017 11:59 am
Forum: General Support
Topic: Tuner Issues after 2.57 update
Replies: 26
Views: 817

Re: Tuner Issues after 2.57 update

Thank you for updating us