Search found 320 matches

by admin@vbox
Mon Jan 14, 2019 10:46 am
Forum: General Support
Topic: Bug with useragent of client apps
Replies: 7
Views: 133

Re: Bug with useragent of client apps

ANT - what is your SW ? 2.59 or 2.59.14 ?
by admin@vbox
Tue Jan 08, 2019 9:47 am
Forum: General Support
Topic: Error 492 “Can Not parse tuners.xml”
Replies: 1
Views: 188

Re: Error 492 “Can Not parse tuners.xml”

Hi Kurth
please contact our support team
support@vboxcomm.com
by admin@vbox
Tue Jan 08, 2019 9:38 am
Forum: General Support
Topic: Vbox TV gateway app very unstable on ipad.
Replies: 12
Views: 643

Re: Vbox TV gateway app very unstable on ipad.

Hi users with Android app crash usseu - which Android version your devcies are runing ?
and what's your device model ?
by admin@vbox
Tue Jan 01, 2019 7:16 am
Forum: VBox Apps
Topic: Looking for recommendations for Android apps
Replies: 10
Views: 489

Re: Looking for recommendations for Android apps

Hi Simon, please contct the support team - we need to find out why is the app crashing oftenly
support@vboxcomm.com
by admin@vbox
Wed Nov 21, 2018 10:26 am
Forum: General Support
Topic: Problem with change of SAT position
Replies: 4
Views: 487

Re: Problem with change of SAT position

I'm not quite clear what exactly is the problem
Did you try to test with another switch?
by admin@vbox
Wed Nov 21, 2018 10:15 am
Forum: General Support
Topic: Vbox TV gateway app very unstable on ipad.
Replies: 12
Views: 643

Re: Vbox TV gateway app very unstable on ipad.

What is your device SW version?
by admin@vbox
Wed Nov 21, 2018 10:12 am
Forum: General Support
Topic: App for Samsung Smart TV
Replies: 1
Views: 464

Re: App for Samsung Smart TV

Hi
The Vbox app is available on some Samsung TV models and not available on others – it’s up to Samsung decision
for the other issue please contact support@vboxcomm.com- with more details
by admin@vbox
Wed Nov 21, 2018 6:51 am
Forum: General Support
Topic: How to update the EPG?
Replies: 2
Views: 644

Re: How to update the EPG?

Hi Simon, please contact support@vboxcomm.com
describing the related issue also add your device SW version .and unit SN
by admin@vbox
Tue Nov 20, 2018 3:09 pm
Forum: General Support
Topic: edit transponder lists
Replies: 1
Views: 717

Re: edit transponder lists

Hi,
Please contact VBox support for help support@vboxcomm.com
Best,
VBox support team
by admin@vbox
Tue Nov 20, 2018 2:55 pm
Forum: Future Requests
Topic: The next vbox
Replies: 7
Views: 2324

Re: The next vbox

Hi,
The new VBox will be available to the retail market during 2019, a brand new Android TV Gateway with 4 tuners 4K ready with PVR, supporting DVB T2/DVB C/DVB S2/ISDB T/ATSC and has the ability to transcode content for an even better mobile viewing experience.
Best,
VBox support team